Your Information This refers to information such as your name, contact details,
travel preferences and special needs/disabilities/dietary requirements
that you supply us or is supplied to us, including any information
about other persons on your booking relating to the same ("your
Our Use of Your Information (1) We may disclose your information to our service providers (who
could be located outside the UK/EEA) for the purpose of providing you
with our services, including your flight, holiday or insurance, etc.
Only information necessary for this purpose will be disclosed to them.
For air travel, it may be a mandatory requirement (imposed on airlines
by governments at the point(s) of departure and/or destination) to
disclose your information for security and anti-terrorism purposes, or
any other purposes which they determine appropriate.
(2) We may use your information for the purposes set out in our data
protection registration with the Office of the Information
Commissioner, and disclose the same to our "group companies
Direct Marketing Material (1) We may from time to time contact you by post with information
on offers of goods and services, brochures, new products, forthcoming
events or competitions from our holiday divisions and our holiday group
companies. (2) You may indicate your preference to also receive our
direct marketing material for the above purposes by telephone or
e-communications (e-mail, SMS or e-brochure) on our website(s) or
forms, or to our staff at the time you first supplied us your
information. (3) You may, in addition, indicate your preference
regarding receiving third party direct marketing material by post.
(4) If do not wish to receive such information or would like to change
your preference, please refer to point (2) of "Your Rights
Your Rights (1) You have the right to ask in writing by completing our Data
Subject Access Request form for a copy of the information we hold about
you (for which we may charge a fee) and to correct any inaccuracies in
your information. (2) You have the right to ask in writing not to
receive direct marketing material about our products and services. If
the following facilities are available, you can amend your previous
preference on our website(s), using our "unsubscribe e-mail
Foreign Controls Outside the European Economic Area (EEA), note that controls on
data protection in such countries may not be as strong as the legal
requirements in this country.
Aggregated Customer Information We collect information relating to customer trends and patterns.
This information is often used in its aggregate form. We, including our
group companies, may disclose aggregate statistics about enquiries
made, visitors, customers and sales in order to describe our services
to prospective partners, purchasers, advertisers and other reputable
third parties and for other lawful purposes. No personally identifying
information is disclosed.
Monitoring To ensure that we carry out your instructions accurately, to help
improve our service and in the interest of security, we may monitor
and/or record: (1) your telephone calls; (2) customer activities using
CCTV recording equipment in and around our premises; and (3) customer
transactions and activities on our website. All recordings are and
shall remain our sole property.
Security Statement We have taken all reasonable steps to have in place appropriate security measures to protect your information.
Changes to this Policy Any changes to this Policy will be either posted on our website,
brochure and/or made available on request. We will strive to ensure our
practices comply with the most current available version of this Policy.
Why Choose Fritz
We believe we offer the best value and the greatest convenience to customers, heres why.
All holidays are priced per person and based on 2 people sharing - unless stated otherwise
Call the Booking Hotline on 0333 123 6700 to secure your deal now and Ask for Fritz!
Alpine Xperience is a trading division of Barrhead Travel Services Ltd. Registered in Scotland with the registration number 57208. VAT number 264 9079 28. Registered office 190-194 Main Street, Barrhead, Glasgow. G78 1SL